> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meetzela.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zela Add-Ons: Expand Your Plan with Optional Features

> Browse optional Zela add-ons — extra agents, SMS booking confirmations, custom voices, extended recording storage, and priority support.

Add-ons are optional extras you can layer on top of your base plan to extend what Zela does for your business. Whether you need an additional agent for a second business line, automated SMS confirmations for customers, or a premium voice experience, add-ons let you tailor Zela to your exact workflow without having to upgrade your entire plan.

## Available Add-Ons

The following add-ons are available to all Zela subscribers. Visit the **Add-Ons** page in your dashboard for current availability, pricing, and any new additions.

<CardGroup cols={2}>
  <Card title="Additional Agent" icon="robot" href="/agent/overview">
    Add a second or third AI agent to handle a separate business line or department — ideal for businesses that operate multiple services under one account.
  </Card>

  <Card title="SMS Follow-Up" icon="comment-sms" href="/agent/call-handling">
    Automatically send a booking confirmation SMS to the customer immediately after a call. Reduces no-shows and gives customers a handy reference for their appointment.
  </Card>

  <Card title="Custom Voice" icon="microphone" href="/agent/configuration">
    Access premium voice options not included in base plans. Choose a voice that best matches your brand's tone and the expectations of your local market.
  </Card>

  <Card title="Extended Call Recording Retention" icon="database" href="/dashboard/call-logs">
    Retain call recordings beyond the standard storage period. Useful for businesses that need a longer audit trail or want to review older interactions.
  </Card>

  <Card title="Priority Support" icon="headset" href="/help/troubleshooting">
    Get faster response times from the Zela support team — ideal when you need a quick resolution and can't afford extended downtime.
  </Card>
</CardGroup>

<Info>
  Add-on availability and pricing may vary. Visit **Billing > Add-Ons** in your dashboard for the most up-to-date list, or contact support if you're looking for something specific.
</Info>

## Activating an Add-On

You can activate any available add-on in a few steps. The add-on is billed on your next invoice rather than immediately.

<Steps>
  <Step title="Go to Billing > Add-Ons">
    Open your dashboard and navigate to **Billing**, then select **Add-Ons** from the sidebar.
  </Step>

  <Step title="Browse available add-ons">
    Review the list of available add-ons. Each card shows a description and the monthly cost.
  </Step>

  <Step title="Click Activate">
    Find the add-on you want and click **Activate**.
  </Step>

  <Step title="Review the monthly cost">
    Confirm the monthly charge that will be added to your subscription. You'll see when the first charge will appear.
  </Step>

  <Step title="Confirm">
    Click **Confirm** to activate the add-on. It will be billed alongside your subscription on your next invoice.
  </Step>
</Steps>

## Managing Active Add-Ons

To see which add-ons are currently active on your account, go to **Billing > Add-Ons** and scroll to the **Active Add-Ons** section. Each active add-on is listed with its monthly cost and the date it was activated.

To deactivate an add-on:

1. Find the add-on under **Active Add-Ons**
2. Click **Deactivate**
3. Confirm your choice

<Info>
  Add-ons are billed monthly alongside your subscription. Deactivating an add-on takes effect at the end of your current billing period — you'll retain access until then and won't be charged in the following cycle.
</Info>

<Accordion title="Can I activate more than one of the same add-on?">
  Yes — for add-ons like Additional Agent, you can activate multiple instances to add more than one extra agent. Each instance is billed separately at the standard add-on rate. The dashboard will prompt you to confirm the number of instances when you activate.
</Accordion>

<Accordion title="Will I be charged immediately when I activate an add-on?">
  No. Add-ons activated mid-cycle are prorated and appear on your next scheduled invoice rather than triggering an immediate charge. The exact prorated amount is shown during the activation confirmation step.
</Accordion>


## Related topics

- [Zela Invoices: View, Download, and Manage Your Billing](/billing/invoices.md)
- [Zela Plans: Choose the Right Plan for Your Business](/billing/plans.md)
- [Zela FAQ: Answers to Common Questions About Your Account](/help/faq.md)
- [Onboarding Checklist to Launch Your Zela Receptionist](/getting-started/onboarding.md)
- [Call Credits: How Zela Measures and Bills for Call Time](/billing/credits.md)