> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meetzela.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zela Dashboard Overview: Your Business at a Glance

> Learn how to use the Zela dashboard to monitor call activity, track bookings, check your credit balance, and navigate every section.

Your Zela dashboard is the command centre for your AI-powered receptionist. From a single screen you can see how many calls Zela has answered, which appointments have been booked, how many credits you have remaining, and how your business is performing — all without picking up the phone yourself. Whether you check in once a day or once a week, the dashboard gives you a real-time picture of everything Zela is doing on your behalf.

## Dashboard Home

When you first log in, the Dashboard Home loads an at-a-glance summary of your most important activity metrics. These numbers update in real time so you always know exactly where things stand.

| Metric                   | What it shows                                                                   |
| ------------------------ | ------------------------------------------------------------------------------- |
| **Calls Answered Today** | The total number of inbound calls Zela has handled since midnight local time    |
| **Calls This Week**      | Running total of calls answered in the current calendar week                    |
| **Bookings Created**     | Number of appointments Zela has booked this week                                |
| **Missed Calls**         | Calls that came in while your Zela agent was inactive or outside business hours |
| **Credit Balance**       | Your current available call credits                                             |

<Note>
  Missed calls are calls that were not answered by Zela — for example, if your agent was paused or the call arrived outside your configured business hours. Review these regularly so no customer enquiry slips through.
</Note>

## Navigation

The left-hand sidebar gives you quick access to every section of the dashboard. Use it to jump between views at any time.

<Accordion title="Bookings">
  View all appointments Zela has scheduled on your behalf. Filter by date, status, or service type, and export your booking history as a CSV.
</Accordion>

<Accordion title="Call Logs">
  Browse your complete call history. Listen to recordings, read AI-generated transcripts, and review how Zela handled each interaction.
</Accordion>

<Accordion title="Contacts">
  See every customer whose details Zela has captured from a call. View their full profile, booking history, and call timeline.
</Accordion>

<Accordion title="Agent">
  Configure how your Zela agent behaves — including its name, greeting, business hours, services offered, and knowledge base.
</Accordion>

<Accordion title="Business">
  Manage your business profile, service area, time zone, and other settings that Zela uses to answer customer questions accurately.
</Accordion>

<Accordion title="Billing">
  View your current plan, credit balance, usage history, and payment details. Purchase additional credits or upgrade your subscription here.
</Accordion>

## Activity Summary Cards

Just below the page header on Dashboard Home, three summary cards give you the numbers that matter most at a glance.

<Tabs>
  <Tab title="Calls Today">
    Shows the total number of calls Zela has answered since midnight in your configured time zone. The card also displays a small trend indicator comparing today's volume to the same day last week.
  </Tab>

  <Tab title="Bookings This Week">
    Displays the total appointments booked by Zela in the current calendar week (Monday–Sunday). Click the card to jump directly to the Bookings view filtered to this week.
  </Tab>

  <Tab title="Credits Remaining">
    Shows your current credit balance. Each call consumes credits based on duration. When your balance runs low, Zela will display a warning banner and send you a notification email. Click the card to go straight to Billing and top up.
  </Tab>
</Tabs>

<Tip>
  Bookmark **app.zela.ai/dashboard** to quickly access your activity at any time.
</Tip>

## Explore the Dashboard

<CardGroup cols={2}>
  <Card title="Bookings" icon="calendar-check" href="/dashboard/bookings">
    View all appointments Zela has created, update booking status, and export your records.
  </Card>

  <Card title="Call Logs" icon="phone" href="/dashboard/call-logs">
    Review every call Zela has handled, listen to recordings, and read full transcripts.
  </Card>

  <Card title="Contacts" icon="address-book" href="/dashboard/contacts">
    Browse and manage every customer contact Zela has captured from your calls.
  </Card>

  <Card title="Agent Overview" icon="robot" href="/agent/overview">
    Configure your Zela agent's behaviour, greeting, hours, and knowledge base.
  </Card>
</CardGroup>


## Related topics

- [Onboarding Checklist to Launch Your Zela Receptionist](/getting-started/onboarding.md)
- [Zela: AI Voice Receptionist for Home Service Businesses](/introduction.md)
- [Zela Plans: Choose the Right Plan for Your Business](/billing/plans.md)
- [Business Profile: Keep Your Company Details Up to Date](/business/profile.md)
- [Zela FAQ: Answers to Common Questions About Your Account](/help/faq.md)