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Zela is an AI-powered voice receptionist built specifically for local home service businesses. Whether you run a plumbing company, an HVAC service, a cleaning crew, or any other trade, Zela picks up every inbound call, qualifies the customer, and books the appointment — all without you lifting a finger. No more missed calls, no more lost leads, and no more time spent on the phone when you should be on the job.

Quick Start

Get Zela live and answering calls in minutes

Your Dashboard

View bookings, call logs, and contacts

Manage Your Agent

Customize how Zela handles your calls

Billing & Plans

Choose a plan and manage your credits

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How Zela Works

Getting from a customer’s first ring to a confirmed booking takes just a few seconds. Here’s the full picture:
1

A customer calls your business number

Your customer dials your number — either the dedicated Zela number assigned to your account or your existing business number forwarded to Zela.
2

Zela answers, gathers details, and books the appointment

Zela greets the caller using your business name and custom greeting, asks the right questions, collects the job details, and locks in a booking based on your availability and business hours.
3

You see the booking in your dashboard instantly

The confirmed appointment appears in your Zela dashboard in real time, complete with the caller’s contact information, job description, and any notes captured during the call.
Zela is available for businesses in the US, Canada, UK, Australia, and New Zealand.