1
Sign up at app.zela.ai
Open app.zela.ai in your browser and click Sign Up. Enter your business name, email address, and a strong password, then click Create Account. You’ll be taken to a confirmation screen while a verification email is sent to your inbox.
2
Verify your email address
Open the verification email from Zela and click the Confirm Email button. This activates your account and grants you full access to the platform. If the email doesn’t arrive within a couple of minutes, check your spam or junk folder — some email providers may filter it initially.
3
Log in for the first time
Return to app.zela.ai, enter your email and password, and click Log In. You’ll be taken directly into the onboarding flow, which guides you through the remaining setup steps.
4
Set your password and enable two-factor authentication
If you want to update the password you created at sign-up, go to Account Settings > Security and click Change Password. For an extra layer of security, enable Two-Factor Authentication (2FA) on the same page — you’ll be prompted to connect an authenticator app such as Google Authenticator or Authy.
5
Choose your country or region
During the onboarding flow, select the country or region where your business operates. Zela uses this setting to assign you the correct local phone number prefix and to set your billing currency. Select carefully — this setting cannot be changed after your account is fully set up.
Updating Account Details
You can update your display name, email address, and password at any time from your Account Settings page. To get there, click your profile icon in the top-right corner of the dashboard and select Account Settings. From there:- Display Name — Update the name shown in your dashboard and in team-facing notifications.
- Email Address — Enter a new email and confirm it via a verification link sent to that address.
- Password — Click Change Password, enter your current password, then enter and confirm your new one.