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Your Zela dashboard is the command centre for your AI-powered receptionist. From a single screen you can see how many calls Zela has answered, which appointments have been booked, how many credits you have remaining, and how your business is performing — all without picking up the phone yourself. Whether you check in once a day or once a week, the dashboard gives you a real-time picture of everything Zela is doing on your behalf.

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Dashboard Home

When you first log in, the Dashboard Home loads an at-a-glance summary of your most important activity metrics. These numbers update in real time so you always know exactly where things stand.
Missed calls are calls that were not answered by Zela — for example, if your agent was paused or the call arrived outside your configured business hours. Review these regularly so no customer enquiry slips through.
The left-hand sidebar gives you quick access to every section of the dashboard. Use it to jump between views at any time.
View all appointments Zela has scheduled on your behalf. Filter by date, status, or service type, and export your booking history as a CSV.
Browse your complete call history. Listen to recordings, read AI-generated transcripts, and review how Zela handled each interaction.
See every customer whose details Zela has captured from a call. View their full profile, booking history, and call timeline.
Configure how your Zela agent behaves — including its name, greeting, business hours, services offered, and knowledge base.
Manage your business profile, service area, time zone, and other settings that Zela uses to answer customer questions accurately.
View your current plan, credit balance, usage history, and payment details. Purchase additional credits or upgrade your subscription here.

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Activity Summary Cards

Just below the page header on Dashboard Home, three summary cards give you the numbers that matter most at a glance.
Shows the total number of calls Zela has answered since midnight in your configured time zone. The card also displays a small trend indicator comparing today’s volume to the same day last week.
Bookmark app.zela.ai/dashboard to quickly access your activity at any time.

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Explore the Dashboard

Bookings

View all appointments Zela has created, update booking status, and export your records.

Call Logs

Review every call Zela has handled, listen to recordings, and read full transcripts.

Contacts

Browse and manage every customer contact Zela has captured from your calls.

Agent Overview

Configure your Zela agent’s behaviour, greeting, hours, and knowledge base.